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Oredata Telecom | Digital Transformation & Analytics

Oredata

Telecom

Telecom: Transforming Connectivity in the Digital Age

In the early 2000s, the Telecom industry was heavily focused on cost-centric IT strategies. Communication Service Providers (CSPs) invested significantly in BSS and OSS through physical networks, leading to high entry barriers and a limited number of market players. This era was considered a “golden age” for the industry.

The Rise of Digital Natives
However, the landscape shifted dramatically with the rise of digitally efficient players like WhatsApp and Skype. These digital natives capitalized on technological advancements and stable internet connections to offer communication services without owning any infrastructure. By doing so, they captured a valuable commodity: Data.
As a result, traditional telecom services became commoditized, akin to utilities like water and electricity, with diminishing margins. The COVID-19 pandemic further stressed network infrastructure, highlighting the need for a new IT mindset.

Reimagining the Telco Mindset

Telecom providers must reassess their IT strategies to become more impact-centric. This involves embracing open architectures, redefining customer relationships, and developing a strong Digital Identity. The goal is to create a personalized ecosystem of secure digital services, leveraging the latest technologies to build agile, data-driven business models suited for the 5G and beyond world.

Embracing the Machine Economy
We are entering the era of the Machine Economy, driven by Artificial Intelligence (AI), Machine Learning (ML), the Internet of Things (IoT), and other smart technologies. Here are key examples:
 Smart Networks: AI and ML algorithms enable networks to self-optimize, improving performance, reducing latency, and preventing service interruptions.
 Data Analytics: Provides deeper insights into consumer behavior, enabling more personalized services and enhanced user experiences.
 IoT: Facilitates predictive maintenance of physical assets and supports new business models across smart industries, cities, and households.
 Smart Automation: Automated customer support solutions, like chatbots and intelligent digital assistants, offer real-time, personalized support.
Navigating Data
Management Challenges
As the Machine Economy matures, Telcos need to recoup large 5G and optical fiber investments while maintaining B2C customer care and service quality. This requires overcoming several data management challenges, including:
Exploding Data VolumesManaging vast amounts of diverse data from various sources, including transactional data, ML algorithms, IoT networks, social media, and external partners.
• Talent Shortages: A scarcity of data experts can hinder efforts to keep data safe, accurate, and accessible. This includes data engineers, data management teams, and data scientists.

Establishing a Unified Ecosystem

To strengthen their value proposition, Telecom providers must establish ecosystems that streamline customer offerings and shorten delivery cycles. Utilizing open-API standards and common platforms is essential for efficient data management and successful digital transformation.
A strategic view of data is crucial. Making data and common components accessible to developers will enable innovative applications for cities, communities, and commercial entities. Telecom providers must champion this unified approach and avoid siloed initiatives.

Oredata: Your Partner
in Telecom Digitalization

At Oredata, we empower telecom companies to maximize ROI and reduce operational costs through Cloud Technology, Big Data, Machine Learning and Advanced Data Analytics. Our team of data engineers and scientists ensures your business avoids data duplication, quality issues, and integration challenges.

We collaborate with your teams to automate activities across marketing, sales, network, finance, and procurement. For example, we can develop early warning systems to detect anomalies, provide a 360-degree customer view to understand behavior, and enhance customer acquisition and retention with real-time data insights.

 
Comprehensive Managed Services
Oredata offers managed services and supports the data preparation and management of projects throughout their lifecycle. Using agile methodologies, we provide technical expertise, including project managers, service managers, and subject-matter experts. Our services include:
 Data Discovery: Identifying data sources
 Data Profiling: Determining data attributes and quality
 Data Ingestion: Loading data into warehouses or lakes using complex ETL processes
 Data Cleansing: Correcting data errors such as missing or incorrect data
 Data Enrichment: Adding missing information like location or date
 Data Transformation: Converting data formats

Let’s Connect

Ready to transform your telecom operations? Contact us today to discover how Oredata can help you navigate the digital landscape and drive your business forward.

Contact us